Why can’t I connect to Mercedes me?
If the Mercedes Me app struggles to connect, first ensure your vehicle’s telematics system is updated via dealer service. Check your smartphone’s Bluetooth and Wi-Fi settings, and confirm stable internet access. Sometimes, the vehicle’s embedded SIM or telematics control unit (TCU) may need a reset or software update. If you run into difficulties, try turning off and on both the software and your vehicle. Don’t forget to agree to the terms and conditions using your car’s infotainment system. If you’re still having trouble, look for updates for the Mercedes me software and your vehicle’s systems.The following tips will help you use the app and your Mercedes-Benz’s connection more effortlessly: App won’t connect: Check your car’s cell signal, and if issues persist, try turning off and on both the software and your vehicle. Services not working: Is your car able to use them?
How do I check what options my Mercedes has?
Your Mercedes-Benz is packed with features, and the key to understanding with what options your car came out of the factory with, lies in the VIN (Vehicle Identification Number), also known as the chassis number. This 17-character code offers a wealth of information. Included in your Mercedes-Benz. These standard Mercedes me services are commonly included with eligible vehicles and help keep your Mercedes-Benz supported, informed and up to date.
Is Mercedes Me Connect free?
Mercedes Me connect allows our drivers to utilize many of their free Mercedes Me® Connect features, including Remote Start, Lock/Unlock, Send2Benz, and Vehicle Monitoring – all from the Mercedes me app. Select “Change User” from the new list of options displayed. Press “OK” to select the plus sign to Add User. A QR code will appear on the center display. Scan the QR code with your Mercedes me connect app.