What is the return policy for Mercedes parts?
Our refund and returns policy lasts 30 days. If 30 days have passed since your purchase, we can’t offer you a full refund or exchange. To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging. Returns not received by us will not qualify for replacement or refund. We offer a 30 day return policy for change of mind. That means if you are not satisfied with your purchase, you are welcome to return it to us up to 30 days after you received it for an in-store credit, excluding original delivery costs.You may choose to return your purchase for refund or replacement within 90-days from the date of delivery, any returns submitted after 90-days, will only be eligible for store credits. Please be advised that return freight charges will apply.If You Have Proof of Purchase/Receipt We allow 45 days for you to return a product as NEW, which means the item must be in its original condition and packaging, unopened and uninstalled, including all original materials supplied with the item. Items returned for warranty may be exchanged or refunded in most cases.Any item purchased on CarParts. All authorized returns must include all items and components that were included in the original package.
When did Mercedes offer a 5 year warranty?
Mercedes-Benz new and demonstrator vehicles first registered on or after 1 March 2020 receive a 5 year Warranty. If you purchased a Mercedes-Benz prior to 1 March 2020, you will have a 3 year warranty. We can extend car warranty coverage on selected Mercedes-Benz vehicles for an additional three years. New Mercedes vehicles typically come with a 3-year manufacturer warranty. At the end of your manufacturer warranty, you can generally extend for future years. AA Extended Warranty offers an alternate way to protect your Mercedes against potentially expensive repair bills.Quick, Comprehensive and Competitively Priced Repairs Every new Mercedes-Benz comes with a comprehensive three-year warranty, so in the unfortunate case that you experience any manufacturing faults within this period, we’ll sort them out free* of charge.Indeed, the best way to maintain the performance, handling, comfort and safety of your car is to use Mercedes-Benz genuine parts. You will also benefit from a minimum of a two-year unlimited mileage warranty on your genuine part from when you purchase from your local Mercedes-Benz retailer.Mercedes-Benz Warranty Coverage: New Vehicles This new vehicle limited warranty coverage is quite comprehensive, covering powertrain, corrosion perforation, and roadside assistance. That said, not every component of your new Mercedes-Benz is covered. Some examples of non-warrantable parts include: Brake pads.
What isn’t covered under the Mercedes warranty?
While your mercedes warranty encompasses an impressive array of components, certain wear-and-tear items like tires and wiper blades remain excluded. Learn how these exclusions impact your vehicle and why staying proactive is critical to longevity. Misuse or improper use. A warranty usually excludes coverage for damage caused by improper use, handling, or maintenance. If a product is used in ways not intended by the manufacturer (for example, using a household appliance outdoors), the warranty could become void.It provides coverage in the unlikely event a repair is needed during your first five years of ownership. And there’s more: warranties include high-voltage batteries and parts, as well as a mobility warranty.Factory warranty coverage only applies to damage caused by normal use. Wear-and-tear parts like brake pads and routine maintenance services like oil changes aren’t covered by your factory warranty.Warranty terms can vary from free repairs on the defective product to complete replacement. The owner may be instructed to bring the product to the nearest authorized repairman, the seller, or ship it to the manufacturer.
Do Mercedes parts have warranty?
The warranty covers genuine parts used in repairs with complimentary replacement should there be any manufacturer malfunction with coverage extending: 24-months unlimited mileage warranty on general parts. A manufacturer’s warranty generally covers manufacturer defects or failures for a period of time after purchase and is automatically included when you purchase the vehicle. Extended warranties are an optional add-on product that covers defects or failures that are not covered by the manufacturers’ warranty.How long does a manufacturer warranty last? Warranty coverage starts at the date of purchase and varies by model year and car manufacturer. Typically, bumper-to-bumper warranties last for three years or 36,000 miles, while powertrain coverage lasts for five years or 60,000 miles.Review the Owner’s Manual It typically outlines the terms of the manufacturer’s warranty, including the duration (in years or miles) and the components covered. Comparing the car’s purchase date and current mileage with the warranty terms can help determine if the vehicle is currently covered by a warranty.A powertrain warranty is an extended warranty that covers the major components of a vehicle’s powertrain, including the transmission, engine, and drivetrain. Powertrain warranties are designed to protect drivers from major mechanical failures.
Is Mercedes warranty bumper to bumper?
New Mercedes-Benz models are covered bumper-to-bumper for 48 months or 50,000 miles (whichever occurs first) via the Mercedes-Benz factory warranty. Regular wear and tear – to parts and fixtures such as tires, brakes, windshields, etc. While a bumper-to-bumper warranty offers comprehensive coverage, it won’t cover items like your vehicle’s actual bumpers or body panels. Here are some other standard exclusions: Wear-and-tear items: Brake pads, interior trim and upholstery, tires, windshield wiper blades, fabric, leather, paint and other wear items.Generally, the warranty includes the rear wheel, front wheel, corrosion, drive system, transmission, engine, and transaxle. Additionally, the warranty also covers your car bumper to bumper. Some warranties might also offer emission warranties and roadside assistance.If your vehicle is covered by a warranty, you may have to pay little or nothing for certain repairs. However, there are several types of car warranties. Depending on the coverage, special conditions may apply to the estimating and repair process.Think of brake pads, tires, and wiper blades. You won’t find them covered in the bumper-to-bumper warranty. Even light bulbs and fuses are often excluded.Essentially, it is a warranty that covers most of the parts and systems in the car, from the front bumper to the back bumper. This means that if something goes wrong with your car within the specified warranty period, you will not have to pay out of pocket other than the deductible for covered repairs.