What is the cost of Mercedes roadside assistance in India?
Mercedes-Benz has launched two 24×7 road assistance programmes – Mobilo lite and Mobilo Plus – in India. The services are offered as standard for three years with all Mercedes-Benz cars and can be extended for up to five more years, at a starting cost of Rs 3,999 to be paid at the time of the purchase. Experience the confidence of knowing help is always available with Mercedes-Benz Roadside Assistance, included complimentary for three years with any new Mercedes-Benz and one year with all approved used Mercedes-Benz vehicles.
How does Mercedes SOS work?
Activated automatically or manually, the SOS service works seamlessly. In the event of a severe collision, sensors within the vehicle trigger the system to contact emergency services automatically. Mercedes-Benz Emergency Call Service (SOS) is an advanced safety feature that provides immediate assistance in critical situations. Integrated into every modern Mercedes-Benz vehicle, this system uses built-in telematics and GPS to connect you with a 24/7 response team during emergencies.More and more cars now have an SOS button linked to eCall. The eCall system automatically notifies the emergency services if your car is involved in an accident. You can also call the emergency services manually by pressing the SOS button. Note: this button should only be used in a real emergency situation.
What is assistance on Mercedes?
Active Speed Limit Assist: Watches for speed signs and adjusts your speed levels automatically. Active Lane Keeping Assist: Steers your vehicle back to the center of the road if you drift out of lane. Active Blind Spot Assist: Prevents your vehicle from changing lanes if a vehicle is in your blind spot. The Driver Assistance Package is a valuable investment for drivers who want to enjoy a safer and more convenient driving experience. This package offers a suite of advanced safety and convenience features designed to enhance the driving experience.Active Emergency Stop Assist monitors the steering wheel, as well as the accelerator and brake pedals. If the system detects a lack of driver activity or the vehicle is in danger of leaving the lane, a warning may be issued and an emergency stop initiated.The Driving Assistance Package contains various functions that assist you when driving. For this purpose, your vehicle uses cameras and radar sensors to monitor the area in front of, behind or next to the vehicle.
Does Mercedes track your car?
Locate your vehicle anytime, anywhere Using the Mercedes-Benz App, you can pinpoint the location of your vehicle by using the Vehicle Tracker feature. And, as a Mercedes-Benz customer, you’re never more than a toll-free phone call away from the Customer Assistance Center, available 24 hours a day, 365 days a year at 1-800-For-MERCEDES (1-800-367-6372). Coverage exclusions may apply7.What do I need to do? Firstly, make sure you and your passengers are in a safe location away from traffic. This might involve pulling over to the side of the road, a car park, or a designated breakdown area. Once you’re safe, simply call the Mercedes-Benz Customer Assistance Centre at 00800 1777 7777.All current Mercedes-Benz models are equipped with the Mercedes-Benz emergency call system as standard. The emergency call function is active free of charge throughout the vehicle’s entire lifecycle. It can be triggered automatically or by the driver pressing the corresponding button in the vehicle.
Is Mercedes Assist free?
Comprehensive Roadside Assistance comes free-of-charge for 3 years with any new Mercedes-Benz or 1 year with all Approved Used cars. To maintain Roadside Assistance cover after the first 3 years, simply service your car at an official Mercedes-Benz Retailer. If you’re involved in an accident or have a mechanical issue, Roadside Assistance will arrange for towing to the nearest Mercedes-Benz dealer at no charge, and if your vehicle has sustained damage, a Mercedes-Benz Certified Collision Center can get right to work.The Mercedes-Benz Extended Limited Warranty offers additional coverage with term options for up to three years after the original New Vehicle Limited Warranty expires. Put your trust in us. To purchase the Extended Limited Warranty or to learn more, please visit an authorized Mercedes-Benz dealership.Any vehicle with a Mercedes-Benz Warranty (New Vehicle Limited Warranty, Extended Limited Warranty or Certified Pre-Owned Warranty) is eligible for complimentary Roadside Assistance. If you’re still wondering if you’re covered and what services are available, view our complete statement of eligibility and restrictions.How do I make a claim? If you intend to make a claim, you’ll need to contact your preferred Mercedes-Benz Authorised Repairer and take your car to them. If they decide that a repair is necessary, they will then liaise with us and process the claim on your behalf.
Does Mercedes-Benz warranty cover Roadside Assistance?
Any vehicle with a Mercedes-Benz Warranty (New Vehicle Limited Warranty, Extended Limited Warranty or Certified Pre-Owned Warranty) is eligible for complimentary Roadside Assistance. If you’re still wondering if you’re covered and what services are available, view our complete statement of eligibility and restrictions. A car warranty covers defects or damage that occurs during regular use and can’t be considered normal wear and tear. It pays to replace defective parts with new or reconditioned parts at the company’s discretion, behind the warranty.A Mercedes-Benz Extended Warranty will help to provide you with cover against unexpected mechanical or electrical failure. As a result, the policy is also sometimes known as mechanical breakdown insurance (MBI). Our policy covers Mercedes-Benz cars with an expired manufacturer warranty or Approved Used Car Warranty.What is covered under the Mercedes-Benz Warranty? The Mercedes-Benz Warranty covers bumper-to-bumper and powertrain components, rust perforation, emission components, and safety belts. It protects against defects originating from the factory but does not cover normal wear and tear or maintenance costs.Why Doesn’t My Warranty Cover Regular Maintenance? Mercedes-Benz takes pride in crafting vehicles designed for enduring performance. Yet, routine maintenance, such as oil changes and brake pad replacements, falls outside the warranty umbrella.A full warranty often covers repair or replacement for all product parts. In general, full warranties don’t cover normal wear and tear. They give customers a way to fix substantial problems with the product. Any company offering a full warranty must repair or replace the product during the specified warranty period.
Who does Mercedes SOS call?
The Mercedes-Benz emergency call function is able to notify the rescue services automatically in the shortest of time after a serious crash, supplying them with the vehicle’s exact GPS position and other important information, such as the identified number of people in the vehicle (by reference to the locked seat belts . Whether you’re remotely setting the cabin to the perfect temperature, checking your battery level, or locking your vehicle, the Mercedes-Benz app is here to make life easier.