Is Mercedes SOS free?
If you’re involved in an accident or have a mechanical issue, Roadside Assistance will arrange for towing to the nearest Mercedes-Benz dealer at no charge, and if your vehicle has sustained damage, a Mercedes-Benz Certified Collision Center can get right to work. How do I make a claim? If you intend to make a claim, you’ll need to contact your preferred Mercedes-Benz Authorised Repairer and take your car to them. If they decide that a repair is necessary, they will then liaise with us and process the claim on your behalf.
Is Mercedes Assist free?
Comprehensive Roadside Assistance comes free-of-charge for 3 years with any new Mercedes-Benz or 1 year with all Approved Used cars. To maintain Roadside Assistance cover after the first 3 years, simply service your car at an official Mercedes-Benz Retailer. Excess Assist With First Cover, you can drive away with up to 5 days free comprehensive Motor Insurance, when you buy a new or used Mercedes‑Benz from a Mercedes‑Benz Showroom.Additionally, you can purchase Mercedes-Benz Extended Limited Warranty coverage at any time prior to the expiration of your original New Vehicle Limited Warranty.
Is a Mercedes a high maintenance car?
Yes, like most vehicles,Mercedes-Benz models require more frequent maintenance as they age. Components such as brakes, suspension, and electrical systems may need repairs after 5–7 years, increasing overall maintenance costs. How Long Can a Mercedes-Benz Last? With proper maintenance and care, many Mercedes-Benz vehicles can last 15 to 20 years or more. The key is to adhere to regular maintenance schedules, drive responsibly, and use high-quality parts for repairs.When do Mercedes Start Having Problems? There are not likely to be any definitive timescales to expect your Mercedes-Benz to start developing issues, but as with many cars, problems generally begin after around 7-10 years and around 100,000 miles.Mercedes-Benz Group AG reported a 9% decline in global vehicle sales during the second quarter of 2025, as President Donald Trump’s tariffs on imported vehicles and parts, along with retaliatory duties from China, began to impact the luxury automaker’s key markets.China is Mercedes-Benz Cars’ largest market in terms of unit sales, surpassing Europe, which was the brand’s leading regional market in 2020. In 2024, China accounted for over a third of all new car sales, when some 683,600 Mercedes-Benz cars were sold.The average Mercedes-Benz buyer is 54, which is five years older than both BMW and Audi buyers. More than 40 percent of Millennial buyers reported they would consider an Audi or BMW for their next car, while only 28 percent would consider a Mercedes-Benz.
Does Mercedes have good customer service?
Mercedes-Benz Ranked #1 in Customer Service Satisfaction. Mercedes-Benz continues to make strides not only by producing new and exciting vehicles, but according to the American Customer Satisfaction Index, they now undisputedly provide some of the best customer service in the industry. Mercedes-Benz has been one of the world’s best high-performance luxury brands for nearly a century. The much-vaunted German automaker packs every car and SUV with high-end comforts, turbocharged engines, and high-tech advances that make every Chadds Ford drive a joy.So, though both brands are expensive to keep up with, Mercedes-Benz is usually the cheaper choice for repairs and maintenance over timewhen you compare Audi vs BMW vs Mercedes sales.Mercedes-Benz personality types If you’re a Mercedes-Benz driver, you’re statistically inclined to be both more adventurous and show better leadership qualities than drivers of rival brands. Mercedes drivers did rank themselves well in the knowledgeable category, too.
How long can a Mercedes go without being serviced?
With the first visit at approximately 10,000 miles or 1 year whichever comes first – and then approximately every 20,000 miles or 2 years after that – Service A includes: Mercedes-Benz motor oil replacement. Most Mercedes-Benz vehicles require an oil change every 10,000 miles or once per year, whichever comes first. This interval applies to newer models equipped with synthetic oil, which offers longer-lasting protection compared to conventional oil.Mercedes-Benz Check Up & Maintenance Schedules Your Mercedes-Benz needs routine maintenance and essential services to keep it running at its peak. After your first 10,000-mile visit, your vehicle will need service every 20,000 miles or every two years after that.When properly maintained, a Mercedes-Benz can easily last well beyond 200,000 miles, and some models have even been known to reach 300,000 miles or more. The longevity of a Mercedes-Benz depends on a variety of factors, including regular maintenance, driving habits, and the specific model.