Is Mercedes Assist free?
Comprehensive Roadside Assistance comes free-of-charge for 3 years with any new Mercedes-Benz or 1 year with all Approved Used cars. If you break down, we will send a qualified technician to try and fix the problem at the roadside. You’re wondering if your vehicle is still covered under warranty is typically four years, 50, 000 miles but if you have an extended warranty you can contact Mercedes dealer and talk to your service adviser to see if you still have an extended warranty that is on top of your four years, 50, 000 miles.Extended Car Warranty on selected Mercedes-Benz Vehicles Mercedes-Benz new and demonstrator vehicles first registered on or after 1 March 2020 receive a 5 year Warranty period. If you purchased a Mercedes-Benz prior to 1 March 2020, you will have a 3 year warranty.There are not likely to be any definitive timescales to expect your Mercedes-Benz to start developing issues, but as with many cars, problems generally begin after around 7-10 years and around 100,000 miles. This is when items such as suspension arms, hydraulic engine mounts, and timing belts can need replacing.
How do I email Mercedes-Benz customer service?
Mercedes-Benz is always here to help. If you would like to speak to us about your warranty or any Lemon Law concerns, please contact our Customer Care Team by phone at 800-367-6372 or by email at CA_Retention_Mailbox@mbusa. Our commitment to driving excellence is as strong as our commitment to you. The best, most efficient way to contact us is via email: MBFS-Commissions@mercedes-benz. Or, if you have difficulty with emails, please call us on 0333 222 0514.Always available for you by phone: 000 800 050 01888 or via the following email address: cs.
What is covered under Mercedes-Benz warranty?
Mercedes-Benz New Vehicle Limited Warranty This includes both bumper-to-bumper and powertrain components, as well as rust perforation, emission components, and safety belts. These warranties protect you from defects originating from the factory and do not cover normal wear or maintenance costs. The Mercedes-Benz Extended Limited Warranty offers additional coverage with term options for up to three years after the original New Vehicle Limited Warranty expires. Put your trust in us. To purchase the Extended Limited Warranty or to learn more, please visit an authorized Mercedes-Benz dealership.A manufacturer’s warranty generally covers manufacturer defects or failures for a period of time after purchase and is automatically included when you purchase the vehicle. Extended warranties are an optional add-on product that covers defects or failures that are not covered by the manufacturers’ warranty.