How do I reset my Mercedes me?
You can reset your PIN (Personal Identification Number) by pressing the i-Button in the vehicle or by calling the Mercedes Me® Response Center toll-free at 866-990-9007. You will be required to provide some account information in order to verify your identity. How does Mercedes Me® Concierge work? Hi there! You’ll have to ask the previous owner to remove the vehicle from their Mercedes me account. They can do this by logging into their account and removing the vehicle from their profile. If you can’t contact the previous owner, we recommend visiting your local dealership.You must just ensure that your vehicle is unpaired from the Mercedes-Benz account of the previous owner. An authorised Mercedes-Benz dealer will be happy to help you with this.To delete an old Mercedes Me user account, log into the Mercedes Me portal or app with the current credentials. Navigate to ‘User Management’ or ‘Account Settings,’ then select the old owner profile for removal. If access is restricted, contact Mercedes customer support with your VIN for assistance.
Why won’t my Mercedes me app connect?
If you run into difficulties, try turning off and on both the software and your vehicle. Don’t forget to agree to the terms and conditions using your car’s infotainment system. If you’re still having trouble, look for updates for the Mercedes me software and your vehicle’s systems. Make sure your car is running and has a good signal. Next, open Mercedes me and go to “Vehicle Management. Choose “Add a Vehicle” and follow the on-screen steps to sync the software with your car. For some older models, you might need a Mercedes me Adapter, which you can get at our dealership.Connecting to the Mercedes me App Make sure your car is running and has a good signal. Next, open Mercedes me and go to “Vehicle Management. Choose “Add a Vehicle” and follow the on-screen steps to sync the software with your car.Mercedes me App Remote Start Not Working Start the car manually, stop it, then exit the car. Try again to start your car remotely. If the car does not start, go into the settings on the infotainment monitor and make sure your settings have not been erased. Re-enter your phone information into the settings.
How do I login to Mercedes me?
First, you’ll need to enter the email address that your account is registered to in the ‘Mercedes me ID’ box Once you’re in the app, some on-screen instructions will guide you to the sign in page. You’ll then need to follow these steps to set the app up. Follow the on screen instructions until you get to your account. The Mercedes me app lets you pair your vehicle and activate services like Remote Engine Start, Remote Door Lock & Unlock, Vehicle Locator and more, all on-the-go. Simply scan the QR code in the vehicle’s multimedia system, or enter your Vehicle Identification Number in the app to pair your vehicle.You can lock, unlock, and start your car from your Android phone with a digital car key.Imagine unlocking and starting your Mercedes-Benz with just your phone or watch—no physical key needed. With the innovative Mercedes-Benz Digital Key, this is now a reality. Designed for convenience and security, the Digital Key turns your compatible iPhone or Apple Watch into a virtual car key.
How to renew Mercedes Me Connect?
The Mercedes me connect Store enables you to purchase digital on-demand upgrades for your vehicle or renew Mercedes me connect services after the complimentary trial. Simply log in with your existing Mercedes me connect account, add the eligible products for your vehicle to the shopping basket and check out. The Mercedes Me® app is free to all Mercedes-Benz customers! However, if you choose to upgrade your app package, you’ll pay a subscription fee.Stay connected: Mercedes me Adapter brings free digital services to older models. Owners of older Mercedes-Benz models can now access a range of digital services through the Mercedes me Adapter app, on either a smartphone app or online, thanks to the Mercedes me Adapter.For vehicles with a Mercedes Me subscription service, the software update will be performed OTA. This services will be provided free of charge. We are dedicated to always delivering the best customer experience, and respect for your time is a top priority.How Much Does Mercedes Me® Cost? The Mercedes Me® app is free to all Mercedes-Benz customers! However, if you choose to upgrade your app package, you’ll pay a subscription fee. For example, the Mercedes Me® Connect appcosts about $80, excluding tax.
Why is my Mercedes not connecting to my phone?
If the Mercedes Me app struggles to connect, first ensure your vehicle’s telematics system is updated via dealer service. Check your smartphone’s Bluetooth and Wi-Fi settings, and confirm stable internet access. Sometimes, the vehicle’s embedded SIM or telematics control unit (TCU) may need a reset or software update. Most remote access services are complimentary for one year. You will need to download the Mercedes me connect App to use these features.How do I extend or renew Mercedes-Benz app services like Remote Engine Start? You can visit https://shop. The service(s) will activate immediately once your vehicle has an active connection.To become a Mercedes-Benz app user, you should own a model year 2019 or newer Mercedes-Benz vehicle. Most remote access services are complimentary for one year.Remote Access This is what allows you to start your car, lock your doors, or send an address to your navigation, all from the Mercedes me app. Plus, you can easily connect with Roadside Assistance or send diagnostic data to your dealer. Services include: Remote access from your phone or computer with Mercedes me.
Can I use Mercedes me connect remotely?
With Mercedes me connect, you can remotely control key vehicle functions, receive real-time updates on maintenance, and access emergency assistance at the touch of a button. The system also provides seamless integration with your smartphone, allowing for navigation updates, vehicle tracking, and more. How Much Does Mercedes Me® Cost? The Mercedes Me® app is free to all Mercedes-Benz customers! However, if you choose to upgrade your app package, you’ll pay a subscription fee. For example, the Mercedes Me® Connect appcosts about $80, excluding tax.Mercedes Me is free for everyone, regardless of your vehicle or Mercedes Me® account status. However, customers with Mercedes Me® Connect or Mercedes Me® Concierge will have access to additional features.Mercedes me connect services are available on most model year 2019 and newer vehicles. Note: Select 2018 GLE and 2018 C-Class vehicles are also equipped with Mercedes me connect services. Check with your dealer for details.All eligible MY16 or later MBUSA vehicles include Mercedes Me® Connect service standard for five years.Mercedes Me is free for everyone, regardless of your vehicle or Mercedes Me® account status. However, customers with Mercedes Me® Connect or Mercedes Me® Concierge will have access to additional features.