How do I create a support request for Siemens?
You can visit support. If you have not received a satisfactory response from your local Siemens Building Solutions and Services office regarding a problem or issue, please reach out to us through the Customer Elevate program.With Siemens, there’s just one place to call for technical questions, field services, spare parts or repairs. For Industry Services call 1-800-333-7421.
Does Siemens offer 24-7 customer support?
Direct contact Get immediate support 24/7 from the Industry Customer Care Center! As part of our basic support, you will receive essential assistance via regional hotlines, typically in the local language. Our service experts have in-depth knowledge of the installed base on site and are available free of charge for up to one hour of processing time – upon request, also by phone.You receive expert assistance with our support services – available online anytime, anywhere.