How do I contact RockAuto customer service?
RockAuto is a completely online company. We do not have a customer service phone number to provide assistance over the phone. All of our customer service resources are available 24/7 online! RockAuto LLC is a privately-held online retailer of automotive parts. RockAuto LLC was founded in 1999 by Jim Taylor and Tom Taylor.RockAuto is a completely online company. We do not have a customer service phone number to provide assistance over the phone. All of our customer service resources are available 24/7 online! Online self-service ensures consistent quality and keeps our prices low for you!Like other retailers of branded products, RockAuto does not offer any product warranty of our own. But we will provide a replacement when the part is available and covered by the manufacturer’s warranty.
How to get a refund from RockAuto?
What is your return policy? Every part we sell may be returned within 30 days for a refund of the part price with the exception of liquids that have been opened (oil, paint) and Gift Certificates. Arrange your return on the Order Status & Returns page. What is your return policy? Every part we sell may be returned within 30 days for a refund of the part price with the exception of liquids that have been opened (oil, paint) and Gift Certificates. Arrange your return on the Order Status & Returns page.Most sellers give instructions on how to return items, and often include returns labels with your order. You usually have 14 days to return the item after telling the seller – check your terms and conditions for how long you have. You might be able to return your item to a shop in person, even if you ordered it online.A store is legally required to post its refund policy. If the store doesn’t post any return policy, the law requires the store to accept returns within 30 days of purchase.
How do I contact RockAuto?
RockAuto is a completely online company. We do not have a customer service phone number to provide assistance over the phone. All of our customer service resources are available 24/7 online! Online self-service ensures consistent quality and keeps our prices low for you! RockAuto LLC is a privately-held online retailer of automotive parts. RockAuto LLC was founded in 1999 by Jim Taylor and Tom Taylor. RockAuto LLC headquarters are located in Madison, Wisconsin.
Does RockAuto have physical locations?
There are over 100 warehouses shipping for rock auto. Your order will ship from the warehouse closest to you, that has all the parts to complete the order, that’s priced competitively. Rock doesn’t own any of their sites. It’s all marketplace business. Rock Auto will allow you to generate a return label with their heavily discounted shipping rates with FedEx – so it’ll cost 7-12 bucks at most to ship things back, unless it’s a huge or heavy part. The cost of shipping is then deducted from the value of the part(s) you return.