How do I contact Mercedes me connect?
Contact Us View our Frequently Asked Questions, or contact the Customer Assistance Center at (800) 367-6372. You can reach us by phone on 00800 9 777 77 77 – Monday to Sunday from 9 a. If you have any questions or suggestions, you can use the contact form to get in touch with our customer service team. Please complete all of the boxes and tell us how we can be of assistance.Contact Us View our Frequently Asked Questions, or contact the Customer Assistance Center at (800) 367-6372.
Is Mercedes Me Connect service free?
The Mercedes Me® app is free to all Mercedes-Benz customers! However, if you choose to upgrade your app package, you’ll pay a subscription fee. For example, the Mercedes Me® Connect appcosts about $80, excluding tax. Do I need Mercedes Me® to have a Mercedes me account? No. Mercedes Me is free for everyone, regardless of your vehicle or Mercedes Me® account status. However, customers with Mercedes Me® Connect or Mercedes Me® Concierge will have access to additional features.The Mercedes Me® app is free to all Mercedes-Benz customers! However, if you choose to upgrade your app package, you’ll pay a subscription fee. For example, the Mercedes Me® Connect appcosts about $80, excluding tax.What is included in the Mercedes me connect suite of features? Mercedes me connect offers a variety of connected services, such as remote engine start, vehicle tracking, maintenance updates, remote locking/unlocking, and concierge services. These features are designed to enhance your ownership experience.
How do I pay for Mercedes Me Connect?
Mercedes pay enables the payment processing for Mercedes me connect services. Customers can purchase these services in the Mercedes me store, in the Mercedes me app or via the MBUX multimedia system in their car. You will need to 1) Download the Mercedes me connect app onto your mobile device and 2) Set up your Mercedes me connect account. Open the Mercedes me connect app on your mobile device. Locate the Activate Mercedes me Charge tile and tap “Activate.Open the Mercedes-Benz app on your smartphone. Navigate to the “Digital Vehicle Key” menu. Follow the instructions provided in the app. When prompted to “Add key and pair with vehicle,” place your smartphone in the designated space within the vehicle.
What is the smartphone integration package on Mercedes?
Smartphone Integration transfers your smartphone’s most important apps to the media display. By cable or wirelessly – Apple™ CarPlay™ or Android Auto™ enables you to connect your smartphone to the multimedia system and make telephone calls, read emails, manage your calendar or choose an audiobook. Android Auto is your smart driving companion. With a simplified interface, large buttons and powerful voice actions, Android Auto is designed to make it easier to use apps from your phone while you’re on the road.
How do I activate all services on my Mercedes app?
Pair your vehicle and activate services right from the app. Simply scan the QR code in the vehicle’s multimedia system or enter your Vehicle Identification Number in the app to pair your vehicle. Then, touch one button to activate all of your services. Simply scan the QR code in the vehicle’s multimedia system, or enter your Vehicle Identification Number in the app to pair your vehicle. Then activate your Digital Extras in the Manage Services settings in the Garage menu.Select “Change User” from the new list of options displayed. Press “OK” to select the plus sign to Add User. A QR code will appear on the center display. Scan the QR code with your Mercedes me connect app.