How do I contact Mercedes customer service in the UK?
You can reach us by phone on 00800 9 777 77 77 – Monday to Sunday from 9 a. If you have any questions or suggestions, you can use the contact form to get in touch with our customer service team. Please complete all of the boxes and tell us how we can be of assistance. You can reach us by phone on 00800 9 777 77 77 – Monday to Sunday from 9 a.
How long is Mercedes warranty UK?
Quick, Comprehensive and Competitively Priced Repairs Every new Mercedes-Benz comes with a comprehensive three-year warranty, so in the unfortunate case that you experience any manufacturing faults within this period, we’ll sort them out free* of charge. Extended warranty coverage for your Mercedes-Benz is available for an additional 3 years up to 200,000kms travelled.Mercedes-Benz New Vehicle Warranty Coverage lasts for 48 months or 50,000 miles, whichever comes first. It’s also transferable if you decide to sell your vehicle.Comprehensive Roadside Assistance comes free-of-charge for 3 years with any new Mercedes-Benz or 1 year with all Approved Used cars.Every Mercedes-Benz Certified Pre-Owned (MBCPO) vehicle is covered by the MBCPO Limited Warranty1, which runs for 1 Year with Unlimited Mileage2, and any remainder of the vehicle’s original 4 Years/50,000 miles Mercedes-Benz New Vehicle Warranty.
How do I claim my Mercedes warranty?
How do I make a claim? If you intend to make a claim, you’ll need to contact your preferred Mercedes-Benz Authorised Repairer and take your car to them. If they decide that a repair is necessary, they will then liaise with us and process the claim on your behalf. Notify Mercedes-Benz and Follow the Proper Procedures Filing a lemon law claim requires meeting specific criteria, which typically include giving written notice to Mercedes-Benz or an authorized dealership about the defect(s) within a designated time frame, often within the first year or a specific mileage limit.How do I make a claim? If you intend to make a claim, you’ll need to contact your preferred Mercedes-Benz Authorised Repairer and take your car to them. If they decide that a repair is necessary, they will then liaise with us and process the claim on your behalf.
What is the international warranty on Mercedes-Benz?
Mercedes gives you a 24 months international warranty as standard globally (So if you bought from EMC in Abu Dhabi you can fix in Gargash Dubai and vice versa or in Oman or KSA or anywhere worldwide). Warranties are meant to guarantee the condition of products and services as they are when they are purchased. This means that they typically only apply to products that have not been altered or modified after they were purchased.Warranty stands void for theft, abuse, misuse, neglect; vandalism, or environmental conditions (fire, floods, rust, corrosion, sand, dirt, windstorm, hail, earthquake, or exposure to weather conditions).A car warranty is a contract that covers manufacturer defects for a set period or mileage, but excludes normal wear, accidents, and routine maintenance. New cars typically come with several warranties, such as bumper-to-bumper, powertrain, and emissions. Coverage and transferability vary by manufacturer.When you purchase a new Mercedes-Benz, you are protected against defects in materials or workmanship that originated at the factory. This basic comprehensive warranty starts on the sale date of the new vehicle, and lasts for 4 years or 50,000 miles, whichever occurs first.
What does Mercedes warranty not cover?
Why Doesn’t My Warranty Cover Regular Maintenance? Mercedes-Benz takes pride in crafting vehicles designed for enduring performance. Yet, routine maintenance, such as oil changes and brake pad replacements, falls outside the warranty umbrella. You can purchase an extended warranty when you purchase your vehicle or at a later time. The major benefit of purchasing it when you buy the car is the ability to add the purchase price into your total amount financed.Extended car warranties can be purchased from either your vehicle’s manufacturer or from an independent provider. Though coverage includes both parts and labor costs from repair shops, you’ll likely still have to pay a deductible on new auto claims.The Mercedes Extended Limited Warranty is a factory-backed plan that has similar coverage as the New Vehicle Limited Warranty. You can purchase a plan any time until the original warranty expires at four years or 50,000 miles.Mercedes-Benz Extended Warranty Protections Honored at more than 350 authorized Mercedes-Benz dealerships. New Vehicle Warranty.New cars typically come with several warranties, such as bumper-to-bumper, powertrain, and emissions. Coverage and transferability vary by manufacturer. Extended warranties offer extra protection after the original expires, but can be costly or scam-prone; many owners may benefit more from saving for repairs instead.