How do I complain about Mercedes USA?
If you are a Mercedes-Benz customer looking for assistance, please reach out to our Customer Care team at 1-800-FOR-MERC (1-800-367-6372) or by email. Contact us Email: [email protected] to a study by J. D. Power, the brand sits comfortably in the middle range for reliability. During the initial three years of ownership, Mercedes-Benz vehicles typically experience around 195 repair issues per 100 vehicles.Therefore, Mercedes-Benz’s luxury positioning and its costly long-term maintenance fees are parts of its weaknesses in attracting a larger group of consumers in the EV market. Mercedes-Benz underwent several large-scale recalls in its history due to emission scandals and fire risks in its EV model EQS and EQC.Mercedes-Benz is always here to help. An extraordinary driving experience is at the heart of every Mercedes-Benz. If you would like to speak to us about your warranty or any Lemon Law concerns, please contact our Customer Care Team by phone at 800-367-6372 or by email at CA_Retention_Mailbox@mbusa.
What is the headquarters of Mercedes-Benz?
Mercedes-Benz was founded in 1926 by Karl Benz, Gottlieb Daimler, Wilhelm Maybach and Emil Jellinek, whose daughter Mercedes is our original namesake. With offices in 93 locations worldwide and a corporate headquarters in Stuttgart, Germany, our global presence continues to grow. Mercedes-Benz USA (MBUSA), headquartered in Atlanta, Georgia is responsible for the distribution, marketing and customer service for all Mercedes-Benz products in the United States. Our valued employees serve customers and dealerships across the country.
Who is the CEO of Mercedes USA?
Adam Chamberlain will take over as CEO of Mercedes-Benz USA on July 1. Chamberlain, who will also take over as head of marketing and sales for Mercedes-Benz Cars North America, will succeed Dimitris Psillakis, who has been in the dual role since December 2020, according to his LinkedIn profile. Adam Chamberlain has officially taken charge as the CEO of Mercedes-Benz USA (MBUSA), effective July 2025, following the earlier announcement of his appointment in April.
Who is the current manager of Mercedes-Benz?
Ola Källenius: Chairman of the Board of Management of Mercedes-Benz Group AG and Mercedes-Benz AG. Sten Ola Källenius (born 11 June 1969) is a Swedish-German business executive. He serves as the Chairman of the Board of Management and CEO of the Mercedes-Benz Group. Källenius was the first non-German to hold both positions prior to obtaining German citizenship.Jason Hoff, currently Head of Quality for Mercedes-Benz Cars & Vans will be appointed to the newly created role of CEO Mercedes-Benz North America, effective May 1st, 2025. Jason reports directly into the Mercedes-Benz Group AG Board of Management.