How can I contact Mercedes for complaints online in the USA?
An extraordinary driving experience is at the heart of every Mercedes-Benz. If you would like to speak to us about your warranty or any Lemon Law concerns, please contact our Customer Care Team by phone at 800-367-6372 or by email at CA_Retention_Mailbox@mbusa. You can call 1-800-367-6372 to speak with a representative, you can press the wrench or me-button in your vehicle, or you can visit the Help section in the Mercedes-Benz app .
Is there any Mercedes factory in the USA?
THINGS YOU MIGHT WANT TO KNOW ABOUT MBUSI: MBUSI has been located in Tuscaloosa County, Alabama since 1995. MBUSI is the first large Mercedes-Benz production plant outside Germany. Mercedes-Benz USA (MBUSA), headquartered in Atlanta, Georgia is responsible for the distribution, marketing and customer service for all Mercedes-Benz products in the United States.
How long is the Mercedes warranty in the USA?
Every new Mercedes-Benz model comes with a comprehensive four-year/50,000-mile Limited Warranty, covering most vehicle components, ensuring peace of mind for the duration of your ownership. BMW’s warranty coverage is competitive. It includes four years and 50,000 miles of bumper-to-bumper and powertrain coverage, which matches the warranties offered by Audi and Mercedes-Benz. BMW’s additional three years or 36,000 miles of complimentary scheduled maintenance is what really sets its package apart.That being said, some recent studies show that BMW models can last up to 200,000 to 250,000 miles, with an average lifespan of at least 15 years. On the other hand, Mercedes-Benz vehicles tend to last up to 150,000 to 200,000 miles with an average lifespan of over 10 years.
How long can a Mercedes go without being serviced?
If you are asking how often a Mercedes-Benz should be serviced, the short answer is typically every 10,000 miles or 1 year, whichever comes first. How Manufacturers Define Servicing. Every manufacturer publishes a service schedule for each engine and gearbox. Two variables matter most: time and distance. Most cars follow either fixed intervals, usually one year or 10,000 to 12,000 miles, or variable intervals where onboard sensors estimate oil life.