Does Mercedes have good customer service?
Mercedes-Benz Ranked #1 in Customer Service Satisfaction. Mercedes-Benz continues to make strides not only by producing new and exciting vehicles, but according to the American Customer Satisfaction Index, they now undisputedly provide some of the best customer service in the industry. There are not likely to be any definitive timescales to expect your Mercedes-Benz to start developing issues, but as with many cars, problems generally begin after around 7-10 years and around 100,000 miles. This is when items such as suspension arms, hydraulic engine mounts, and timing belts can need replacing.Some studies show Mercedes-Benz is a good car for owners who want to hold on to them for a long time. J. D. Power studied how often models from different brands visited the service center within the first three years of ownership. Mercedes-Benz reliability was strong with 195 repairs for every 100 vehicles sold.When properly maintained, a Mercedes-Benz can easily last well beyond 200,000 miles, and some models have even been known to reach 300,000 miles or more. The longevity of a Mercedes-Benz depends on a variety of factors, including regular maintenance, driving habits, and the specific model.The average Mercedes-Benz vehicle will retain over 47% of its value after five years. There are also models, such as the GLA, GLB, and GLC SUV, that will retain over 50% of their original value. Mercedes-Benz SUVs generally hold their value better because they have a higher level of popularity.When properly maintained, a Mercedes-Benz can easily last well beyond 200,000 miles, and some models have even been known to reach 300,000 miles or more. The longevity of a Mercedes-Benz depends on a variety of factors, including regular maintenance, driving habits, and the specific model.
Is Mercedes Me Connect service free?
The Mercedes Me® app is free to all Mercedes-Benz customers! However, if you choose to upgrade your app package, you’ll pay a subscription fee. For example, the Mercedes Me® Connect appcosts about $80, excluding tax. Mercedes Me is free for everyone, regardless of your vehicle or Mercedes Me® account status. However, customers with Mercedes Me® Connect or Mercedes Me® Concierge will have access to additional features.Mercedes Me is a smartphone app which is exclusively available for Mercedes owners, allowing them to use innovative online services designed to enhance your Mercedes-Benz experience.
How do I contact Mercedes me connect?
Contact Us View our Frequently Asked Questions, or contact the Customer Assistance Center at (800) 367-6372. You can reach us by telephone around the clock on 00080 0050 1888. If you have any questions or suggestions, you can use the contact form to get in touch with our customer service team.Contact Us View our Frequently Asked Questions, or contact the Customer Assistance Center at (800) 367-6372.You can reach us by phone on 00800 9 777 77 77 – Monday to Sunday from 9 a. If you have any questions or suggestions, you can use the contact form to get in touch with our customer service team. Please complete all of the boxes and tell us how we can be of assistance.Contact Us View our Frequently Asked Questions, or contact the Customer Assistance Center at (800) 367-6372.