Does Mercedes have good customer service?
Mercedes-Benz Ranked #1 in Customer Service Satisfaction. Mercedes-Benz continues to make strides not only by producing new and exciting vehicles, but according to the American Customer Satisfaction Index, they now undisputedly provide some of the best customer service in the industry. While both BMW and Mercedes-Benz prioritise safety and reliability, Mercedes-Benz often leads the way with advanced safety features and a strong reputation for durability. However, BMW has made significant improvements in recent years and newer models are generally reliable.Some studies show Mercedes-Benz is a good car for owners who want to hold on to them for a long time. J. D. Power studied how often models from different brands visited the service center within the first three years of ownership. Mercedes-Benz reliability was strong with 195 repairs for every 100 vehicles sold.The most stolen luxury car brand in the U. S. Mercedes-Benz, says the National Insurance Crime Bureau. The C Class, E Class and S Class models were ranked 1st, 4th and 10th according to the theft report from 2009-2012.On average, BMW’s reliability score is around 82. BMW’s cars use materials like synthetic leather, aluminium, and high-quality plastics, which are durable and sporty but may not feel as luxurious as genuine leather or wood. Mercedes, on the other hand, has reliability scores for fewer models, averaging around 78.Beyond the Top Sellers While the C-Class and GLE consistently rank among the most popular Mercedes-Benz models, other vehicles also deserve recognition. The Mercedes-Benz E-Class, known for its spaciousness and advanced technology, continues to attract drivers seeking a blend of luxury and practicality.
What is the phone number for Mercedes extended warranty?
And, as a Mercedes-Benz customer, you’re never more than a toll-free phone call away from the Customer Assistance Center, available 24 hours a day, 365 days a year at 1-800-For-MERCEDES (1-800-367-6372). Coverage exclusions may apply7. If you need assistance, call 1-800-367-6372 or visit your preferred Mercedes-Benz dealer.To pair a phone to Bluetooth®*, the phone must be on. Press the “Connect Device” option on your Mercedes-Benz color display. Then, push the “Search for Phones” option on the color display. The name of your device should appear on the color display once Bluetooth® recognizes it.To Proceed: 1) Ensure Bluetooth® technology is activated on your mobile phone and 2) on the MBUX Multimedia System in your Mercedes-EQ vehicle. Turn on your Mercedes-EQ vehicle. Locate the talking-person button on the right hand side of the Mercedes Benz logo on your steering wheel. Press the talking-person button.Through Bluetooth connection you will be able to link your Mercedes and your phone and enjoy the following connected services: Vehicle status, fuel level or electric autonomy. Contact your authorized Mercedes Benz Concesur workshop whenever you want, by phone or e-mail.
Is it expensive to take care of a Mercedes-Benz?
Maintenance Costs Over a decade, taking care of a Mercedes-Benz might cost you around $14,000, which includes things like oil changes, tire rotations, and brake work. There are models like the 2025 Mercedes S-Class that might need special vehicle maintenance costs because of their tech features. Mercedes-Benz models average around $12,962 for maintenance and repair costs during their first 10 years of service. This is more than the industry average for luxury brands by $978. There is also a 41. Mercedes-Benz will require a major repair during that time.On average, BMW maintenance costs range from $1,200 to $2,500 annually, while Mercedes-Benz maintenance costs typically fall between $1,000 and $2,000.The average cost for a 2021 Mercedes-Benz C300 Oil Change is between $171 and $205.Which Mercedes-Benz model has the lowest overall maintenance cost? The Mercedes-Benz C-Class (W205/W206) andCLA-Class (C117/C118) have the lowest maintenance costs, averaging between $500 and $750 per year. These models offer reliable performance and fewer complex systems that reduce repair expenses.
How long is the Mercedes warranty in the USA?
The warranty on a new Mercedes-Benz lasts for 4 years or 50,000 miles, whichever comes first. On average, a well-maintained Mercedes-Benz can last 200,000 to 250,000 miles, with many vehicles exceeding this range.A well-looked-after Mercedes can last 300,000 km or more. The key is expert servicing that prevents problems before they start. Whether your vehicle is new or approaching midlife, we’re here to help.