Does Mercedes have good customer service?
Mercedes-Benz Ranked #1 in Customer Service Satisfaction. Mercedes-Benz continues to make strides not only by producing new and exciting vehicles, but according to the American Customer Satisfaction Index, they now undisputedly provide some of the best customer service in the industry. High Resale Value Opting for a Mercedes-Benz is a smart move. It’s not just about getting your dream car, but also a good investment. These vehicles are famous for maintaining strong resale prices. Their excellent construction and reliability consistently rank them among the sought-after used luxury cars.Mercedes-Benz Sales by Model Segment in the USA in 2024 The GLE and GLC remained the most popular Mercedes-Benz vehicles overall in the USA. The Entry segment saw an increase of 2% for the year compared to 2023 due to greater availability of the CLA, GLA and GLB in Q4 2024.The top 5 popular Mercedes-Benz models and their prices are the C-Class (₹59. Lakh), GLS (₹1. Cr), E-Class (₹78. Lakh), S-Class (₹1. Cr), Maybach GLS (₹3. Cr). Explore the complete price list of all Mercedes-Benz models as of May 2025 below.If you value comfort, Mercedes is a top pick in the luxury car scene. But if you’re looking for a thrilling driving experience, BMW is the way to go. BMWs also have better reliability and safety. Hopefully, that information about BMW and Mercedes was helpful!
Where is Mercedes-Benz USA headquarters?
Mercedes-Benz USA (MBUSA), headquartered in Atlanta, Georgia is responsible for the distribution, marketing and customer service for all Mercedes-Benz products in the United States. The United States is the second-largest market for Mercedes-Benz Cars and Mercedes-Benz Vans worldwide. The Mercedes-Benz plant in Tuscaloosa, Alabama assembles the GLE-, GLS- and GLE Coupésport utility vehicles, as well as the Mercedes-Maybach GLS for all global markets.China is Mercedes-Benz Cars’ largest market in terms of unit sales, surpassing Europe, which was the brand’s leading regional market in 2020. In 2024, China accounted for over a third of all new car sales, when some 683,600 Mercedes-Benz cars were sold.
How do I contact Mercedes customer service USA?
Roadside Assistance Call 1-800-367-6372, press the me-button in your vehicle, or use the Mercedes-Benz app to contact us. Locate your vehicle anytime, anywhere Using the Mercedes-Benz App, you can pinpoint the location of your vehicle by using the Vehicle Tracker feature. It works by obtaining the vehicle’s geo-coordinates via the GPS.
Is Mercedes a high quality car?
Mercedes models are high-quality and well-built, with a range of options to choose from. Mercedes cars usually come with a three-year warranty as standard when purchasing brand-new, and the premium quality means these are cars that are built to last. Learn more about Mercedes reliability in our guide. Which Mercedes-Benz model has the lowest overall maintenance cost? The Mercedes-Benz C-Class (W205/W206) andCLA-Class (C117/C118) have the lowest maintenance costs, averaging between $500 and $750 per year. These models offer reliable performance and fewer complex systems that reduce repair expenses.On average, BMW maintenance costs range from $1,200 to $2,500 annually, while Mercedes-Benz maintenance costs typically fall between $1,000 and $2,000.Mercedes-Benz maintenance costs are high because the cars are German luxury vehicles. Usually, the higher the sticker price, the higher the maintenance costs. Mercedes vehicles need specific parts and service to maintain peak performance.Mercedes-Benz models average around $12,962 for maintenance and repair costs during their first 10 years of service. This is more than the industry average for luxury brands by $978. There is also a 41. Mercedes-Benz will require a major repair during that time.