How do I claim my warranty?
Contact the manufacturer and explain your situation. You should find their contact details on the warranty or guarantee paperwork, in the instruction manual or on their website. If your guarantee or warranty is from the seller or trader, you should check if it’s ‘insurance-backed’. To claim a warranty, you typically need several key items. First, gather proof of purchase, such as a receipt or invoice, which shows when and where you bought the product. Next, you may need to provide details about the warranty period and any specific terms that apply.If you have a problem with a product contact the seller. If the seller doesn’t resolve the problem, write to the manufacturer. The warranty should list the manufacturer’s address.Typically, to claim a warranty, you reach out to the product manufacturer, provide a serial number for the product, and file a request.You can sue a company for breach of warranty, but remember that the burden of proof is on you, meaning you have to prove that the seller breached either an implied or express warranty. The best way to determine whether or not you have a case is to contact a product warranty lawyer to assess your claim.
What is the powertrain warranty on a Mercedes-Benz?
New Mercedes-Benz Warranty This includes the Powertrain Limited Warranty, offering the same 4-year/50,000-mile coverage for critical engine and transmission components. Your new Mercedes-Benz Warranty is a factory-given plan that protects your car for 48 months or 50,000 miles – whichever comes first. This includes powertrain protection, corrosion and perforation coverage, and roadside assistance at our service center.Every Mercedes-Benz Certified Pre-Owned (MBCPO) vehicle is covered by the MBCPO Limited Warranty1, which runs for 1 Year with Unlimited Mileage2, and any remainder of the vehicle’s original 4 Years/50,000 miles Mercedes-Benz New Vehicle Warranty.Mercedes-Benz new and demonstrator vehicles first registered on or after 1 March 2020 receive a 5 year Warranty. If you purchased a Mercedes-Benz prior to 1 March 2020, you will have a 3 year warranty.Mercedes-Benz says a grace period will apply for those who purchase before April 1, with the new warranty structure to be backdated to March 1, 2020. Mercedes’ warranty extension follows mass adoption of five-year provisions across mainstream marques in 2019, including quasi-luxury brands such as Volkswagen.
How do I know if I have a powertrain warranty?
Contact the Manufacturer Most manufacturers have customer service departments that can assist in discovering the warranty status. When contacting the manufacturer, it is important to provide the VIN and other relevant details, such as the car’s purchase date and current mileage. Many car owners wonder what a powertrain plan covers on a new vehicle. The powertrain includes your car’s engine, transmission, and drivetrain, so you can expect a vehicle protection plan to cover the cost of repairing or replacing these parts for around five years or 60,000 miles.YEAR / 100,000-MILE LIMITED OUTER-BODY WARRANTY Protection for the outer, finish-painted, metal panels against corrosion and perforation for five years or 100,000 miles, whichever comes first. All panels are covered for three years regardless of mileage.YEAR / 60,000-MILE POWERTRAIN LIMITED WARRANTY It covers the cost of all parts and labor needed to repair a covered powertrain component. Coverage also includes towing to the nearest Chrysler, Dodge, Jeep® or Ram vehicle dealer, if necessary.Engines and long blocks are warranted for 48 months or 50,000 miles (36 months or 36,000 miles for Sprinter), whichever comes first, from date of installation.Warranties are good for a certain amount of mileage or a specified timeframe. After you reach one of those milestones, the warranty expires. For example, if your auto warranty is for five years or 50,000 miles, it would end once your mileage hits 50,000 even if the car was only three years old.
What isn’t covered under the Mercedes warranty?
While your Mercedes warranty encompasses an impressive array of components, certain wear-and-tear items like tires and wiper blades remain excluded. Learn how these exclusions impact your vehicle and why staying proactive is critical to longevity. Quick, Comprehensive and Competitively Priced Repairs Every new Mercedes-Benz comes with a comprehensive three-year warranty, so in the unfortunate case that you experience any manufacturing faults within this period, we’ll sort them out free* of charge.Mercedes gives you a 24 months international warranty as standard globally (So if you bought from EMC in Abu Dhabi you can fix in Gargash Dubai and vice versa or in Oman or KSA or anywhere worldwide).Quick, Comprehensive and Competitively Priced Repairs Every new Mercedes-Benz comes with a comprehensive three-year warranty, so in the unfortunate case that you experience any manufacturing faults within this period, we’ll sort them out free* of charge.Plus, your vehicle will also receive the quality of service and genuine parts that can only come from Mercedes-Benz. Additionally, you can purchase Mercedes-Benz Extended Limited Warranty coverage at any time prior to the expiration of your original New Vehicle Limited Warranty.