How do I complain to the BMW head office?
Email: customer. If your complaint relates to a finance agreement with BMW Financial Services, please click below for details on BMW Financial Services’ complaint handling procedure. Please call BMW Assist toll free number 1-800-493-4070. Contact us if you want to learn more regarding this amazing suite of services.If you have any questions at home or on the road, the BMW Genius team has a hotline at 1. GENIUS (443-6487). BMW Genius advisors are available Monday through Thursday 9:00am-9:00pm (EST), Friday 9:00am-6:00pm (EST), and Saturday 10:00am-7:00pm (EST).The BMW Emergency Service is just a telephone call away. You can call the freephone number 0800 777 111 at any time, and we’ll be happy to help.
How do I call BMW assistance?
To find out more and to get a quote, click on the link below or call BMW Roadside Assistance Services on 0345 641 9790. Lines are open Monday to Friday, 8am – 6pm and Saturday, 9am – 1pm, excluding public holidays. BMW Roadside Assistance is available for four years from the original in-service date of your new BMW, or up to eight years for Certified Pre-Owned BMWs. There are no mileage limitations and no separate costs to you.
How do I contact BMW customer service?
Call our Customer Service Department at 1-800-831-1117 and follow the automated voice prompts. There is a live representative between the hours of 9:00AM – 9:00PM EST Monday-Thursday, and 9:00AM – 6:00PM EST Fridays. CONTACT US So if you have something to say, good or bad, we want to hear it. Call our Customer Service Department at 1-800-831-1117 and follow the automated voice prompts. There is a live representative between the hours of 9:00AM – 9:00PM EST Monday-Thursday, and 9:00AM – 6:00PM EST Fridays.