Is Mercedes Assist free?
Comprehensive roadside assistance comes free-of-charge for 3 years with any new mercedes-benz or 1 year with all approved used cars. If you break down, we will send a qualified technician to try and fix the problem at the roadside. As of 2022, mercedes-benz maintenance costs, on average, were around $908 according to a study done by your mechanic.
How do I email Mercedes-Benz customer service?
Mercedes-Benz is always here to help. If you would like to speak to us about your warranty or any Lemon Law concerns, please contact our Customer Care Team by phone at 800-367-6372 or by email at CA_Retention_Mailbox@mbusa. Our commitment to driving excellence is as strong as our commitment to you. You can call 1-800-367-6372 to speak with a representative, you can press the wrench or me-button in your vehicle, or you can visit the Help section in the Mercedes-Benz app .Have your VIN ready and contact our team. Call (949) 347-3700. We can look up warranty eligibility by VIN and advise on coverage such as the New Vehicle Limited Warranty, Extended Limited Warranty, and Mercedes-Benz Certified Pre-Owned coverage. Review your warranty booklet and paperwork.