What if my Volvo login is locked?
Unlocking your Volvo ID After five failed attempts to log in to the Volvo Cars app, your account will be locked for 15 minutes. You can either unlock the account by resetting your password or try again after 15 minutes. A Volvo PIN (Personal Identification Number) is a unique code required for each transaction under the A-Plan by Volvo program. This Volvo PIN must be generated by the eligible A-Plan participant. When a Volvo PIN is generated, the A-Plan participant will receive their Volvo PIN delivered in an email.