How do I contact BMW headquarters?
So if you have something to say, good or bad, we want to hear it. Call our Customer Service Department at 1-800-831-1117 and follow the automated voice prompts. There is a live representative between the hours of 9:00AM – 9:00PM EST Monday-Thursday, and 9:00AM – 6:00PM EST Fridays. Call our Customer Service Department at 1-800-831-1117 and follow the automated voice prompts. There is a live representative between the hours of 9:00AM – 9:00PM EST Monday-Thursday, and 9:00AM – 6:00PM EST Fridays.