How do I escalate an issue with Ford Motor Company?
If you require assistance directly from Ford Motor Company, contact the Fleet Customer Relationship Center at 1-800-343-5338. Owners of these affected vehicles will be contacted in writing requesting they contact an Authorised Ford Dealer to have their vehicle rectified, free of charge. For further information, contact any authorised Ford Dealer or Ford Customer Relationship Centre on 13 FORD (13 3673).
How do I send an email to Ford Motor Company?
Go to the Ford Motor Company website, https://www. Contact Ford” at the bottom of the homepage. Submit your concern using their contact form and wait for an email response. Free repairs: Most recalls require manufacturers to fix the defect at no charge. This can include replacing faulty parts or making necessary adjustments to the vehicle. Replacement vehicle: If the defect is unfixable, a manufacturer may offer a replacement vehicle.Ford Motor Company will conduct specifically designated repairs in a recall announcement at no cost to the owner. Note: To find out if your vehicle is included in a recall, visit the Ford Support website and enter your Vehicle Identification Number (VIN). You can also log in to the Ford app to check for recall alerts.