Where is Mercedes head office?
Mercedes-Benz Group AG Headquarters, Stuttgart. Ola Källenius: Chairman of the Board of Management of Mercedes-Benz Group AG and Mercedes-Benz AG.
Is Mercedes service free?
Your new vehicle comes equipped with an integrated service package, which means service is included for up to 2 years. Mercedes-Benz does offer an additional plan that allows you to save on out-of-pocket costs by prepaying for your future maintenance services up to 4 years and locking in the price today. The warranty on a new Mercedes-Benz lasts for 4 years or 50,000 miles, whichever comes first.
How do I call Mercedes Assistance?
Firstly, make sure you and your passengers are in a safe location away from traffic. This might involve pulling over to the side of the road, a car park, or a designated breakdown area. Once you’re safe, simply call the Mercedes-Benz Customer Assistance Centre at 00800 1777 7777. If you need assistance, call 1-800-367-6372 or visit your preferred Mercedes-Benz dealer.Owners can contact Mercedes-Benz Customer Service at 1-877-496-3691. Owners also may contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.Getting Help You can call 1-800-367-6372 to speak with a representative, you can press the wrench or me-button in your vehicle, or you can visit the Help section in the Mercedes-Benz app . Whichever way you reach us, we’ll always be ready to help.
How do I complain to the Mercedes head office?
Mercedes-Benz is always here to help. If you would like to speak to us about your warranty or any Lemon Law concerns, please contact our Customer Care Team by phone at 800-367-6372 or by email at CA_Retention_Mailbox@mbusa. Beyond the Warranty: The Mercedes Benz Lemon Law Offerings If your Mercedes meets the Lemon Law requirements, the manufacturer will typically offer one of two solutions: A full refund or buyback of your vehicle. A replacement vehicle of the same value.
How do I talk to Mercedes-Benz?
For additional assistance, call (702) 485-3000 or come visit us in store. Contact Us View our Frequently Asked Questions, or contact the Customer Assistance Center at (800) 367-6372.
Is Mercedes customer service 24/7?
The Mercedes-Benz Roadside Assistance Program is available 24/7 to help fix a flat, jumpstart the battery or fuel up — whatever it takes to get you back on the road. Call 1-800-367-6372, press the me-button in your vehicle, or use the Mercedes-Benz app to contact us. If you are a Mercedes-Benz customer looking for assistance, please reach out to our Customer Care team at 1-800-FOR-MERC (1-800-367-6372) or by email.Once you’re safe, simply call the Mercedes-Benz Customer Assistance Centre at 00800 1777 7777.