How to file a claim with Mercedes-Benz?
Mercedes-Benz is always here to help. An extraordinary driving experience is at the heart of every Mercedes-Benz. If you would like to speak to us about your warranty or any Lemon Law concerns, please contact our Customer Care Team by phone at 800-367-6372 or by email at CA_Retention_Mailbox@mbusa. That being said, some recent studies show that BMW models can last up to 200,000 to 250,000 miles, with an average lifespan of at least 15 years. On the other hand, Mercedes-Benz vehicles tend to last up to 150,000 to 200,000 miles with an average lifespan of over 10 years.There are some similarities between the two brands, but once again, BMW comes out on top. BMW and Mercedes-Benz both offer 4 years and 50,000 miles of coverage with their new vehicle warranties, but those who opt for a BMW will also be able to enjoy BMW Ultimate Care standard for the first 3 years or 36,000 miles.While some older models were considered “high-mileage” at 100,000 miles, modern Mercedes-Benz vehicles are built to be durable, with many models capable of lasting well into the hundreds of thousands of miles with proper care. The key is understanding what to expect and what to prioritize in terms of service.This includes the Powertrain Limited Warranty, offering the same 4-year/50,000-mile coverage for critical engine and transmission components. For electric vehicles, Mercedes-Benz extends confidence with a robust EV Battery Warranty, guaranteeing the battery for 8 years or 100,000 miles, whichever comes first.A Mercedes-Benz Extended Warranty covers most of your car’s factory-fitted mechanical and electrical parts. However, this policy comes with certain terms, conditions and exclusions that you should be aware of.
Is my Mercedes eligible for a claim?
Mercedes emissions scandal FAQs If you or your business bought or leased a diesel Mercedes vehicles manufactured between 2009 and 2019, you may be eligible to claim compensation. You can also claim for multiple vehicles, even if you no longer own the vehicles. Quick, Comprehensive and Competitively Priced Repairs Every new Mercedes-Benz comes with a comprehensive three-year warranty, so in the unfortunate case that you experience any manufacturing faults within this period, we’ll sort them out free* of charge.Scheduling a warranty service appointment is easy. Simply visit our service scheduling page and book an appointment at your convenience. Our authorized service center will ensure your Mercedes-Benz receives the care it needs. Features and coverage are subject to change.How do I make a claim? If you intend to make a claim, you’ll need to contact your preferred Mercedes-Benz Authorised Repairer and take your car to them. If they decide that a repair is necessary, they will then liaise with us and process the claim on your behalf.
What is not covered by the Mercedes warranty?
The mercedes-benz warranty covers bumper-to-bumper and powertrain components, rust perforation, emission components, and safety belts. It protects against defects originating from the factory but does not cover normal wear and tear or maintenance costs. The 10-year/100,000-mile powertrain limited warranty covers essential powertrain components, including the engine, transmission, and drivetrain systems, for up to 10 years or 100,000 miles, whichever comes first.Definition: A powertrain warranty covers the components that generate and deliver power to the wheels. Coverage Includes: Engine: Cylinder block, internal parts, oil pump. Transmission: Gearbox, torque converter.Most new car powertrain warranties are good for five or six years and 60,000 or 70,000 miles. If your plan is to turn over that car before the powertrain coverage expires, no worries. However, if you’re keeping it beyond that, you should ask yourself if you want longer powertrain protection.A powertrain warranty typically does not cover components that are not directly related to the vehicle’s powertrain system. This includes: Parts not affecting the vehicle’s power: Components such as air conditioning systems, steering systems, windows, door locks, media, and other accessories are usually not covered.Car warranties usually have exclusions, however, and you’re likely to find that your policy probably won’t cover: Wear and tear items, such as brake pads, clutch plates, and windscreen wipers. Tyres. Bodywork and paint.
What’s not covered under a powertrain warranty?
Certain excluded components: Typically, powertrain warranty coverage excludes these specific components: Excluded engine components: Sensors, wiring, connectors, engine radiator, coolant hoses. Excluded transmission components: Hoses, radiator, sensors, wiring, transmission cooling lines. The powertrain warranty covers the cost of replacing all parts of the vehicle that provide power and drive. Typically, the list includes the engine, transmission, and gearbox. If any of these components fail within a specified period, the manufacturer will pay for repairs or provide a replacement.A powertrain warranty typically does not cover components that are not directly related to the vehicle’s powertrain system. This includes: Parts not affecting the vehicle’s power: Components such as air conditioning systems, steering systems, windows, door locks, media, and other accessories are usually not covered.A limited lifetime powertrain is a warranty that offers coverage to the engine, transmission/transfer case/all-wheel drive assembly, and drivetrain assembly for as long as you own the vehicle.The Powertrain Warranty covers components such as the engine, transmission, and drivetrain. It begins at the Warranty Start Date and lasts for 5 years or 60,000 miles, whichever occurs first.
Is a powertrain warranty free?
Exclusionary vs. Exclusionary coverage is a higher level coverage choice than powertrain protection. Powertrain plans usually last around five years or 60,000 miles, while exclusionary plans often last only three years or 36,000 miles. Both are free on new vehicles, but extended powertrain plans are cheaper. Bumper-to-bumper warranties cover repairs for most parts between a vehicle’s front and rear bumpers. While plan coverage is considered to be comprehensive, factory warranties are limited warranties that exclude some repairs.A full warranty provides complete coverage for repair or replacement of product parts, excluding normal wear and tear, during a specified period. In contrast, a limited warranty restricts coverage to certain parts or defects, often excluding labor costs for repairs.The Engine Often, the powertrain warranty has the most prolonged coverage. Many these days last more than 5 years or 60,000 miles . Thus, the bumper-to-bumper doesn’t officially include elements from the powertrain—that’s the powertrain warranty’s business.A warranty is a guarantee from a manufacturer or seller that defective products will be repaired or replaced. The warranty sets forth the terms and conditions to which the warranty applies, as well as exclusions.A manufacturer typically only covers defects and issues related to the materials and workmanship of a product. Additionally, they are only good for a limited period of time. The manufacturer’s warranty often doesn’t cover wear and tear issues that may pop up over time from normal use.
What exactly does a powertrain warranty cover?
Definition: A powertrain warranty covers the components that generate and deliver power to the wheels. Coverage Includes: Engine: Cylinder block, internal parts, oil pump. Transmission: Gearbox, torque converter. Exclusions: While the powertrain warranty covers a broad range of parts, it does not include maintenance items such as brake pads, tires, or wiper blades. Routine wear and tear or damage from accidents or misuse are also excluded from the coverage.The Powertrain Warranty covers components such as the engine, transmission, and drivetrain.With a warranty on your vehicle, the manufacturer, or sometimes another company, promises to cover certain repairs. This contract guarantees that they’ll cover the cost of repairs if a faulty component or manufacturing issue causes your vehicle to malfunction.A powertrain warranty can cover engine failure as long as you’ve maintained the engine and didn’t damage it through racing or towing beyond the vehicle’s capacity.