September 2025

Why does Mercedes have the best customer service? By focusing on innovation, customization, and exceptional service, Mercedes-Benz ensures that its customers receive a premium experience at every touchpoint. This article explores how Mercedes-Benz enhances CX through its in-car technology innovations, customized services, and state-of-the-art dealership interactions. Mercedes-Benz Reliability Rating Breakdown. The Mercedes-Benz Reliability Rating is […]

Does Mercedes have good customer service? Mercedes-Benz Ranked #1 in Customer Service Satisfaction. Mercedes-Benz continues to make strides not only by producing new and exciting vehicles, but according to the American Customer Satisfaction Index, they now undisputedly provide some of the best customer service in the industry. Unlike rivals who might rely solely on traditional

Does Mercedes have customer satisfaction awards? Mercedes-Benz USA recognizes only the top 22% of its dealers with the Best of the Best recognition. Dealerships earning this honor are recognized as high performing stores that have exceeded their expectations throughout the year in the following categories: Customer Satisfaction. Mercedes-Benz, which is best known for its luxury

Who is the real owner of Mercedes-Benz? Mercedes-Benz Corporation has been a division of a larger German automobile manufacturer, Daimler AG—but as of February 1, 2022, Daimler AG is now officially known as Mercedes-Benz AG! Mercedes-Benz is owned by the German company Daimler AG, an automaker who produces a wide variety of upscale, luxurious vehicles

How do I contact Mercedes Australia? You can reach us by telephone on 1300 762 718 from 8am to 8pm. If you have any questions or suggestions, you can use the contact form to get in touch with our customer service team. Contact Us View our Frequently Asked Questions, or contact the Customer Assistance Center

Is Mercedes high maintenance? Yes, like most vehicles,Mercedes-Benz models require more frequent maintenance as they age. Components such as brakes, suspension, and electrical systems may need repairs after 5–7 years, increasing overall maintenance costs. With proper maintenance and care, many Mercedes-Benz vehicles can last 15 to 20 years or more. The key is to adhere

Who is the CEO of Mercedes Australia? We are excited to welcome Jaime Cohen to the Mercedes-Benz Australia Pacific Family, as our new CEO for both MBAuP and MBNZ. Whilst this is Jaime’s first time living in Australia, he is well versed in the world of Mercedes-Benz. Jaime joined the brand in Mexico in 1987.

What is the phone number for Mercedes Australia? You can reach us by telephone on 1300 762 718 from 8am to 8pm. If you have any questions or suggestions, you can use the contact form to get in touch with our customer service team. You can reach us by phone on 00800 9 777 77

When did Mercedes introduce a 5 year warranty in Australia? Mercedes-Benz Australia has announced it will offer a permanent five-year warranty from 1 April 2020. The new warranty coverage replaces the three-year structure and applies to all cars, vans and utes including Mercedes-AMG models and EQC variants. As a Mercedes-Benz owner, we hope you feel

What is the phone number for Mercedes Australia? You can reach us by telephone on 1300 762 718 from 8am to 8pm. If you have any questions or suggestions, you can use the contact form to get in touch with our customer service team. Contact Us View our Frequently Asked Questions, or contact the Customer